Last Updated: November 20, 2020
Since 2016, Kootenay Backcountry Guides has been providing unforgettable powder skiing adventures to our guests from Canada, US and other countries. We have had the privilege to share powder turns with many beautiful people, make life-long friends and work with some amazing staff. Right now, more than ever, we appreciate all of you, our Kootenay Backcountry Guides riding crew!
As a result of the worldwide pandemic, we took the summer to re-evaluate how our courses are delivered, run guided tours, and still make sure you receive the same (if not better) unforgettable backcountry experiences. This has allowed us ample time to prepare a solid COVID-19 Response Plan.
We understand that many of you have questions and concerns regarding the current COVID-19 situation and how this will impact your upcoming travel and backcountry ski experience. Please know that we are taking all the necessary steps to be at the forefront of operating in a manner that adheres to all local, provincial and national guidelines and we are working closely with our Backcountry Lodge Association (BLBCA), Avalanche Canada, Whitewater Ski Resort, and other local businesses.
We will specifically adhere to and enforce the following 5 principles:
Physical distancing remains the most important criterion to comply with standing WorkSafe BC Updates and the Provincial Health Officer (PHO) Orders, but while the controls are listed in order of effectiveness, all of the controls should be considered, as they often work best in combination.
At this time, we are only taking bookings from British Columbian residents that have not traveled outside of British Columbia within 14-days of their guided tour or course date. We ask you to seriously consider minimizing your contacts in the 14 days prior to your guided tour or course as well.
**As of November 20th, we will only be accepting reservations from British Columbia residents of the West Kootenay Region for the time being. If you are from outside this region, we still encourage you to register for a course or guided tour in the New Year. This is temporary, as together we do our part to reduce the spread of Covid-19.**
We are continually reviewing and updating our policies to make sure we are ready for you. Any new information we receive will be passed along to you as soon as we get it and will also be posted on our website. You will receive a thorough email with all your pre-trip or pre-course info a few weeks before your guided tour or course as well.
This document serves to delineate our approach for preventing the communal transmission of the COVID-19 virus while visiting Nelson, or participating in one of our scheduled programs during the current crisis.
Note that we feel we need to point out that, no matter how many precautions and measures are taken, we cannot guarantee with certainty that COVID-19 will not find its way into our community. We will do our very best to ensure that you have a safe and memorable backcountry experience. But, YOU must also do your part too! We ALL need to do our part by showing up healthy, minimizing our social contacts prior to the guided tour or course and strictly following the measures we have laid out in this document.
For up-to-date information on COVID-19, please refer to BC Centre for Disease Control website (http://covid-19.bccdc.ca/).
BC CDC COVID-19 Self-Assessment Tool
Province of British Columbia Restart Plan
BC Office of the Provincial Health Officer
BC Centre for Disease Control Travel Recommendations
BC Centre for Disease Control Self-Isolation
WorkSafe BC: Accommodation: Protocols for returning to operation
The following refund policy will apply if KBG cancels your booking because of reasons related to COVID-19, or if you are prevented from completing your booking because of a reason related to COVID-19 that are outside of your control, including travel issues, closed borders, and local outbreaks. In such case:
This refund policy, if enacted, will supersede any other refund and cancellation policy in these terms and conditions.